Yes, that's correct. Previously, account registration was not necessary. However, for enhanced security, we have now implemented the account registration process.
" }, { "id": "2", "question": "2. How do I register an account?", "answer": "To register an account, follow these steps: 1. Go to the \"Register\" section located on the right side of the homepage. 2. Click on \"Register\" and fill out the required information. 3. Enter the security code provided and submit.
" }, { "id": "3", "question": "3. Is there a fee to register an account?", "answer": "No, registering an account is completely free of charge.
" }, { "id": "4", "question": "4. What information do I need to provide to register an account?", "answer": "You need to provide the following information during the registration process: 1. Full Name
2. Email Address
3. Password
4. Nationality
5. Contact Phone Number
The account registration process typically takes only 3 to 5 minutes.
" }, { "id": "6", "question": "6. Can I register an account using my mobile number or email address?", "answer": "
You can register using your email address only.
" }, { "id": "7", "question": "7. Can I register multiple accounts with the same email address or phone number?", "answer": "No, you can register only one account using the same email address.
" }, { "id": "8", "question": "8. What should I do if I do not receive a confirmation email for account registration?", "answer": "Please check your Spam or Junk mail folder first. If you do not receive any email, click on the \"resend\" button and the system will generate and send another activation link to the email address.
" }, { "id": "9", "question": "9. What should I do if I forget my password?", "answer": "1. Click on the \"Forgot Password\" button below the sign-in page. 2. Enter your registered email address. 3. Check your email inbox for a password reset link and follow the link to create a new password for your account. 4. Create a new password and use it to log in.
" }, { "id": "10", "question": "10. How can I change my account password?", "answer": "1. Click on the “Change Password” at the top of your account, or in the dashboard. 2. Fill in your current password, new password and confirm the new password. 3. Fill in the security code and submit.
" }, { "id": "11", "question": "11. How do I set my password?", "answer": "To create a secure password, please follow these guidelines: 1. It must be at least 8 characters long. 2. It must include at least one uppercase or lowercase letter (e.g., A, B, C, a, b, c). 3. It must include at least one number (e.g., 1, 2, 3). 4. It must include at least one special character (e.g., !, @, #, $, %).
" } ], "eligibility": [ { "id": "12", "question": "1. Are there any validity restrictions on the inviting company's registration for a Business visa?", "answer": "The status of the inviting company must be registered in Myanmar Companies Online (MyCO).
" }, { "id": "13", "question": "2. Who are eligible to Apply for eVISA?", "answer": "Nationals of 100 countries are eligible for a Tourist eVisa. See the full list of countries in https://evisa.moip.gov.mm/notice/tourist. Nationals of 54 countries are eligible for a Business eVisa. See the full list of countries in https://evisa.moip.gov.mm/notice/business.
" } ], "applicationProcess": [ { "id": "14", "question": "1. How do I apply for an eVisa?", "answer": "Follow these simple steps: 1. Create an Account: Register on the eVisa portal. 2. Complete the Application Form: Fill out the online application with the required details. 3. Upload Documents: Provide the necessary documents as per the requirements 4. Make Payment: Pay the visa fee securely online. 5. Receive Approval Letter: Once approved, your eVisa Approval Letter will be sent to your registered email. 6. Get Your eVisa Stamped: Present your eVisa Approval Letter at the Immigration counter upon arrival for stamping.
" }, { "id": "15", "question": "2. What do I need for an eVisa application?", "answer": "The following are required when submitting your application: 1. Passport Photo: A recent digital passport-sized photograph. 2. Scanned Passport Copy: A scanned copy of the applicant’s passport bio-data page. 3. Tourist eVisa: Hotel booking and a return ticket from Myanmar. (Can summit on boat and trip plan, if you will enter from the Kawthaung land border checkpoint.). 4. Business eVisa: Letter of invitation, Business eVisa Requisition Letter, Company Registration, Company Extract and Proof of Valid Annual Return. 5. Payment Method: Visa, MasterCard, or JCB credit card for online payment.
" }, { "id": "16", "question": "3. When applying, what is the policy for weekends and official public holidays?", "answer": "For regular Business and Tourist visas, the processing time is a minimum of 3 working days, excluding weekends and public holidays in Myanmar time.
" }, { "id": "17", "question": "4. What does 'Full Name' mean?", "answer": "'Full Name' refers to your complete name as it appears on your passport. This includes your surname (family name) and given name(s).
" }, { "id": "18", "question": "5. In what order should I enter my full name?", "answer": "You don’t need to worry about the order of your surname and given name. If it matches the information in your passport, it is acceptable.
" }, { "id": "19", "question": "6. My name contains non-English characters, but the 'Full Name' field only allows English characters. How should I fill out my name in the eVisa application form?", "answer": "Please fill in your name exactly as it is written in the machine-readable zone at the bottom of the passport bio-data page.
" }, { "id": "20", "question": "7. Can I apply for an eVisa for my children?", "answer": "For children under 7 years old listed on your passport, include their details under the ‘Children Information’ section of your eVisa application. If your child has their own passport, submit a separate eVisa application for your child.
" }, { "id": "21", "question": "8. I entered my information (Name, Nationality, Passport Number, Email Address) incorrectly. Can it be corrected?", "answer": "Before making the payment, you can correct all information using the 'Manage Application -> Continue Application' function. However, once the payment is made, no modifications can be made.
" }, { "id": "22", "question": "9. Can I change my Visa type after payment?", "answer": "No, the visa type cannot be changed once payment has been made.
" }, { "id": "23", "question": "10. Can I track my eVisa application?", "answer": "Yes, you can track your application status in the “Application Dashboard” after logging in to your account.
" }, { "id": "24", "question": "11. What do the application statuses (Ongoing, Under Processing, Approved, Rejected) mean?", "answer": "Applications that have been submitted but payment has not been made are categorized as ‘Ongoing’ status and an ongoing application will be automatically deleted after 90 days. Applications with successful payments that are currently being processed by immigration officers are marked as ‘Under Processing’. Applications that have been processed and either approved or rejected are marked as ‘Approved’ or ‘Rejected’.
" }, { "id": "25", "question": "12. How do I receive my eVisa Approval Letter?", "answer": "When your eVisa application is approved, an Approval Letter will be sent to your designated email address. Alternatively, you can download your Approval Letter from the eVisa Application Request page at https://evisa.moip.gov.mm/apply-visa/user-application-request. Please note that the download option is only available after your application has been approved.
" }, { "id": "26", "question": "13. How long will it take to receive my Approval Letter?", "answer": "You will first receive an application acknowledgment. The processing time for a normal Business or Tourist Visa is a minimum of 3 working days. Please note that the processing time begins once the application acknowledgment email is sent, following the successful submission of the application and online payment.
" }, { "id": "27", "question": "14. Do I have to print the Approval Letter, or can I show an electronic version or photo of it to the Immigration officer?", "answer": "You are currently required to print out the eVisa Approval Letter and present it to the Immigration Officer upon arrival. Failure to provide a printed copy may delay your entry.
" }, { "id": "28", "question": "15. How many copies of the Approval Letter do I need to print out?", "answer": "You only need to print one copy.
" }, { "id": "29", "question": "16. Can I print my eVisa Approval Letter in Black and White?", "answer": "Yes, as long as it is legible to the Immigration Officer.
" }, { "id": "30", "question": "17. Can I change my details on the eVisa approval letter?", "answer": "No, it is not possible to modify any details on the eVisa approval letter due to strict policies.
" }, { "id": "31", "question": "18. What should I do if my details are incorrect in the approval letter?", "answer": "You will need to submit a new eVisa application with the correct information.
" }, { "id": "32", "question": "19. Will I receive my visa by post, or do I collect it at the Myanmar checkpoint?", "answer": "Your visa will be issued and stamped inside your passport at the Myanmar Immigration Arrival counter upon presenting a printed copy of your eVisa Approval Letter. Once your eVisa application is approved, the Approval Letter will be sent directly to your designated email address.
" }, { "id": "33", "question": "20. Do I need to queue at Visa on Arrival desk when I reach Myanmar with eVisa?", "answer": "eVisa is not a Visa on Arrival; therefore, there is no need to queue for a visa sticker. Upon arrival, proceed directly to the immigration counter.
" }, { "id": "34", "question": "21. I would like to know more information on Visa on Arrival.", "answer": "Please visit http://www.mip.gov.mm for more information on Visa on Arrival.
" }, { "id": "35", "question": "22. My trip is delayed and my eVisa is expired. Can you change my eVisa validity date?", "answer": "We are not able to change the validity dates on your eVisa. We encourage you to re-apply for another visa.
" } ], "payment": [ { "id": "36", "question": "1. Can I make payment offline?", "answer": "Only online payment methods are accepted.
" }, { "id": "37", "question": "2. Do I get a refund if my application is rejected?", "answer": "As stated in our Terms & Conditions, no refunds are issued under any circumstances.
" }, { "id": "38", "question": "3. I have completed my application and payment but there is no email confirmation, what do I do?", "answer": "Please check your Spam or Junk mail folder, and wait 1 hour before contacting us.
" }, { "id": "39", "question": "4. How safe are my credit card details?", "answer": "For secure online payment, we use Secure Socket Layers (SSL) to keep your credit card details safe. Your debit or credit card details will never be transmitted unencrypted over the Internet, nor will they be stored on our systems.
" }, { "id": "40", "question": "5. What payment methods are accepted?", "answer": "You can pay using the following credit cards: Visa, Master Card and JCB.
" }, { "id": "41", "question": "6. What should I do if I encounter a white page, a system crash, or an unsuccessful eVisa payment status despite a successful bank transaction?", "answer": "Please contact us at +95-67-3431125 (weekdays, 9:30 AM to 4:00 PM Myanmar Time), or email us at contact@moip.gov.mm before attempting another payment. We will investigate the payment issue and respond accordingly.
" } ], "passport": [ { "id": "42", "question": "1. If I hold more than one passport, can I apply for the visa using the particulars from one passport and then travel with a different passport?", "answer": "Travelers are allowed to enter Myanmar with the passport being issued the eVisa.
" }, { "id": "43", "question": "2. What size is the entry stamp on the passport for eVisa?", "answer": "Normal entry stamp which is approximately 1.5x1.5 inches will be used.
" }, { "id": "44", "question": "3. Do children under age of 7 who hold their own passports need to have a separate eVisa application?", "answer": "Yes, children under the age of 7 who have their own passports are required to apply for and pay for a separate eVisa. If your child is under 7 and is listed in the parent or guardian’s passport accompanying them for the trip, please provide the child's details in the 'Children Information' section of the eVisa application form.
" } ], "general": [ { "id": "45", "question": "1. What is the recommended browser for accessing the eVisa website?", "answer": "We recommend using Google Chrome (version 110 or higher) or Microsoft Edge (version 110 or higher) for optimal performance.
" }, { "id": "46", "question": "2. What types of visas can I apply for online?", "answer": "You can apply for Tourist and Business Visas only through the eVisa system.
" }, { "id": "47", "question": "3. I would like to join meditation classes and to stay at one of meditation centers in Myanmar, Can I apply for an eVisa?", "answer": "No. You will have to apply for a religious visa at a Myanmar Embassy or Consulate near your location.
" }, { "id": "48", "question": "4. Can I use the eVisa system to apply if I am traveling with a group tour?", "answer": "Yes, group tour members can also apply using the online eVisa system. However, each individual must submit a separate application and payment.
" }, { "id": "49", "question": "5. I plan to travel from Myanmar to another country for a short trip and return back to Myanmar again. Do I need to apply two Visas within such a short period of time?", "answer": "Yes, you will need to apply for two eVisas. Each eVisa is only valid for a single entry.
" }, { "id": "50", "question": "6. I plan to travel to Myanmar three months later, can I apply now? If not, when can I start applying?", "answer": "The validity of the eVisa Approval Letter is (90) days.
" }, { "id": "51", "question": "7. If my online eVisa application is denied, will I be able to apply for a Tourist Visa through a Myanmar Embassy or Consulate?", "answer": "Yes. You may apply for your visa at a Myanmar Embassy or Consulate, or try your application again using eVisa. However, Visa application verification and approval policies are the same across all embassies and online applications.
" }, { "id": "52", "question": "8. I understand that passport holders from 100 countries are eligible to apply for an eVisa Tourist visa. Will more countries be added?", "answer": "We have a plan to add more countries in the near future.
" }, { "id": "53", "question": "9. How do I enter to and exit from Myanmar using eVisa?", "answer": "You can enter Myanmar through the following ports of entry with an eVisa:
International Airports:
Yangon International Airport
Mandalay International Airport
Nay Pyi Taw International Airport
International Land Border Checkpoint:
Kawthaung Border Checkpoint
To exit Myanmar, you may use any of the above-mentioned International Airports or the International Land Border Checkpoint.
Yes, you can apply for a visa online through the eVisa system or continue to apply at a Myanmar Embassy or Consulate near you. Please note that proper documentation must be provided to apply for a Visa on Arrival; otherwise, entry may be denied.
" }, { "id": "55", "question": "11. May I know the latest rules, regulations, conditions for visas?", "answer": "The most recent official rules and regulations for visitors may be found on the Ministry of Immigration and Population's official website, mip.gov.mm.
" }, { "id": "56", "question": "12. How many days can I stay in Myanmar using Visa issued with eVisa?", "answer": "Your are permitted to stay 28 days for Tourist Visa, 70 days for Business Visa.
" }, { "id": "57", "question": "13. May I know the reasons why an application is rejected?", "answer": "Reasons will not be provided for rejected applications.
" }, { "id": "58", "question": "14. How long is the approval letter valid for?", "answer": "The validity of the eVisa Approval Letter is (90) days from the date of issue.
" }, { "id": "59", "question": "15. I have already applied Tourist visa through eVisa online system. Can I change it to Business or Social visa?", "answer": "No. Visa cannot be changed to other visa types such as Business and Social.
" }, { "id": "60", "question": "16. Can I extend my eVisa?", "answer": "The Tourist eVisa cannot be extended. If your most recent visa is a Business eVisa, you can apply for an extension through the eStay Extension System, https://estay.moip.gov.mm or at the Stay Extension Office located at No. 122, Pansodan Street, Kyautada Township, Yangon, Myanmar.
" } ], "contact": [ { "id": "61", "question": "1. Who should I contact for inquiries regarding the eVisa process?", "answer": "For inquiries, please contact Myanmar Immigration at +95-67-3431125 (weekdays, 9:30 AM to 4:00 PM Myanmar Time), visit the website at evisa.moip.gov.mm, or email us at contact@moip.gov.mm.
" }, { "id": "62", "question": "2. Can I contact any Myanmar Embassy to check on the status of my eVisa?", "answer": "No, please check your eVisa status in the “Application Dashboard” after logging in to your account. Once your eVisa application is approved, an Approval Letter will be sent directly to your designated email address.
" } ] }